Contact

Service Email and Hotline

For the fastest possible assistance, also from a distance, besides the services, applications and infrustructure provided by the Information Technology Centre, we operate a ticket system and a service hotline for you. You can reach the Information Technology Centre as follows:

  • Via our central contact website (via web form or email)
  • Under the phone number +49 30 5019-2525 (Mo-Fr within our office hours except on holidays)

On Site Support

In some cases, it may make sense or be necessary to use our local support. We warmly welcome you during the respective office hours and are happy to take care of your concerns on site.

For special technical matters, we recommend that you make an individual appointment in advance via our service hotline.

Opening hours of the HRZ

Mo.-Fr. 8.30 - 16.00

Our Office Hours in the Building WH-G

We are there for you on the following dates at the Wilhelminenhof campus in building G in the "glass box" opposite the library:

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