Some of our services
IT-Helpcenter & Service-Hotline
![](https://rz.htw-berlin.de/fileadmin/_processed_/8/0/csm__MG_5388_2a0df2b0d5.jpg)
Do you have a question or need support with IT matters? Our IT Help Center will be happy to help you.
Set up Wi-Fi
![](https://rz.htw-berlin.de/fileadmin/_processed_/7/c/csm_Montage_WLAN_d55e66b6ae.jpg)
Use the HTW Berlin wireless network with your mobile devices to be online on campus at all times.
HTW account settings
![© HTW Berlin / Torsten Rack Ausgefüllter Antrag auf HTW-Account mit einem Stift](https://rz.htw-berlin.de/fileadmin/_processed_/0/3/csm__MG_5018_-_Arbeitskopie_4_e55859bbf4.jpg)
Change the settings of your HTW account. For example, set a new password or change your e-mail address.
VPN access to the HTW network
![](https://rz.htw-berlin.de/fileadmin/_processed_/9/0/csm__MG_4911_-_Arbeitskopie_2_674a0b5a3a.jpg)
You can also access protected internal services outside the university.
Address and opening hours
![Das HRZ-Gebäude auf dem TGS-Gelände](https://rz.htw-berlin.de/fileadmin/_processed_/a/c/csm__MG_5057_-_Arbeitskopie_2_bf14589277.jpg)
Visit the HRZ in building 9 on the TGS site at the Wilhelminenhof campus.
Activate HTW account
![](https://rz.htw-berlin.de/fileadmin/_processed_/6/0/csm__MG_6546_33344f8cd1.jpg)
Activate your new HTW account here so that you can use it to access central IT services.