• You have a valid HTW phone number

Each phone number is equipped with an answering machine functionality. Messages can also be recorded if the line is busy, another person is logged on to the phone, or the line cannot be reached in any other way.

Recorded messages are signaled visually on the phone (red lamp on the handset lights up) and also sent to the recipient by e-mail as an audio file.

To activate the answering machine, please select the "call forwarding button" and then press the button with the "letter symbol" to divert all incoming calls to your voice box. Alternatively, you can make the setting via the telephone-configuration-webseite.

By phone:

You can press the key with the letter symbol from your own telephone or alternatively dial the number 49999 and you will be connected to your answering machine.

Remote inquiry is possible under your HTW phone number with a 49 in front (i.e. 030-5019-49-xxxx). After the connection has been established, you will first hear your personal answering machine announcement. With the asterisk key "*" you can switch to your personal configuration menu. To protect against unauthorized access, the query is protected with your telephone PIN. It is the same PIN that is used to register on the phone.

After logging in, your personal configuration options will be presented to you. With the * key (asterisk key) you can e.g. B. Retrieve your saved answering machine messages.

Checking for new messages with an e-mail program:

All recorded voice messages are made available to the HTW mail server, which is available to you as normal mail in your personal mailbox in the "UMS" folder. The attached WAV file can be played back with an IMAP-enabled e-mail program and an audio player (usually no new software needs to be installed on your computer for this). Therefore, read the instructions for configuring your HTW e-mail address to find out how your e-mail-programm should be set up.