Frequently asked questions
What is my e-mail address?
Your e-mail address consists of your HTW account and the extension @htw-berlin.de.
firstname.lastname@example.org - Example address for students
email@example.com - Example address for university members
Can I set up an email alias?
You cannot currently adjust the e-mail alias yourself. Usually the alias is created automatically. You can check whether you have an alias in the account portal.
FirstName.Surname@Student.HTW-Berlin.de - Example address for students
FirstName.Surname@HTW-Berlin.de - Example address for university members
How can I check my e-mail?
You can easily check your e-mails via the HTW webmailer (e.g. Mozilla Firefox, Internet Explorer) or via an e-mail program.
You can reach the webmailer under the address: webmail.htw-berlin.de
I have forgotten my password - what should I do?
Please use this web form.
Can I forward e-mails?
Yes, you will find more information in this article.
Can I set up a vacation / absence notification?
How large may the attachment of an e-mail be?
The maximum file size for e-mail attachments is 25 MB.